Terms of service

Effective Date: November 18, 2025

Welcome to NovaVisio. By accessing or using our website novavisio.store, you agree to be bound by these Terms of Service.

1. Agreement to Terms

By using our website, you confirm that:

  • You are at least 18 years old or have parental consent
  • You have the legal capacity to enter into binding contracts
  • You will comply with all applicable laws and regulations
  • All information you provide is accurate and current

2. Use of Our Website

Permitted Use You may use our website to:

  • Browse and purchase products
  • Create an account
  • Access customer support
  • Receive marketing communications (with consent)

Prohibited Use You may NOT:

  • Use the website for any illegal purpose
  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Transmit viruses or malicious code
  • Attempt to gain unauthorized access to our systems
  • Scrape or harvest data from the website
  • Impersonate another person or entity
  • Interfere with the proper functioning of the website

3. Account Registration

If you create an account:

  • You are responsible for maintaining account security
  • You must provide accurate information
  • You are responsible for all activities under your account
  • You must notify us immediately of any unauthorized use
  • We reserve the right to suspend or terminate accounts that violate these terms

4. Products and Pricing

Product Information

  • We strive for accuracy in product descriptions and images
  • Colors may vary due to monitor settings
  • We reserve the right to limit quantities
  • We do not guarantee product availability

Pricing

  • All prices are in USD
  • Prices are subject to change without notice
  • We reserve the right to correct pricing errors
  • Promotional pricing is subject to terms and conditions

Orders

  • Order acceptance is at our discretion
  • We may refuse or cancel orders for any reason
  • Payment must be received before order processing
  • You will receive order confirmation via email

5. Payment

Accepted Methods We accept major credit cards, PayPal, Shop Pay, and other payment methods displayed at checkout.

Payment Processing

  • Payments are processed securely through Shopify Payments and other providers
  • You authorize us to charge your payment method for all purchases
  • You are responsible for any fees charged by your bank or payment provider

Billing Information

  • You must provide accurate billing information
  • You authorize us to verify payment information
  • We may use third-party services for fraud prevention

6. Shipping and Delivery

  • Shipping times are estimates and not guaranteed
  • Risk of loss passes to you upon delivery to the carrier
  • We are not responsible for delays caused by carriers or customs
  • See our Shipping Policy for complete details

7. Returns and Refunds

  • Returns must be initiated within 14 days of delivery
  • Items must be unused and in original condition
  • See our Return & Refund Policy for complete details
  • We reserve the right to refuse returns that don't meet our policy

8. Intellectual Property

Our Rights All content on our website is owned by NovaVisio or our licensors, including:

  • Trademarks and logos
  • Product images and descriptions
  • Website design and layout
  • Text, graphics, and code

Your Rights You may not:

  • Copy, reproduce, or distribute our content without permission
  • Use our trademarks or branding
  • Create derivative works
  • Reverse engineer our website

9. User Content

If you submit reviews, comments, or other content:

  • You grant us a non-exclusive, royalty-free license to use, display, and distribute your content
  • You represent that you own or have rights to the content
  • You will not submit offensive, illegal, or infringing content
  • We reserve the right to remove any content at our discretion

10. Disclaimers

AS IS Basis Our website and products are provided "as is" without warranties of any kind, either express or implied.

No Guarantees We do not guarantee:

  • Uninterrupted or error-free website operation
  • Accuracy of product information
  • Specific results from product use
  • Compatibility with your devices

11. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability is limited to the amount you paid for the product
  • We are not liable for delays, failures, or errors beyond our control

12. Indemnification

You agree to indemnify and hold NovaVisio harmless from any claims, damages, or expenses arising from:

  • Your use of the website
  • Your violation of these terms
  • Your violation of any laws or third-party rights

13. Dispute Resolution

Governing Law These terms are governed by the laws of Massachusetts, United States.

Arbitration Any disputes will be resolved through binding arbitration in Boston, Massachusetts, except where prohibited by law.

Class Action Waiver You agree to resolve disputes individually and waive the right to participate in class actions.

14. Modifications

We reserve the right to:

  • Modify these terms at any time
  • Change or discontinue products or services
  • Update pricing and policies

Continued use after changes constitutes acceptance of modified terms.

15. Termination

We may terminate or suspend your access to our website:

  • For violation of these terms
  • For fraudulent activity
  • At our discretion with or without notice

Upon termination:

  • Your right to use the website ceases immediately
  • Outstanding orders may be cancelled
  • Certain provisions of these terms survive termination

16. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full effect.

17. Entire Agreement

These Terms of Service, along with our Privacy Policy, Shipping Policy, and Return Policy, constitute the entire agreement between you and NovaVisio.

18. Contact Information

For questions about these Terms of Service:

NovaVisio 50 Shepton Street Boston, MA 02124 United States

Email: juniorjoseph862@gmail.com Website: novavisio.store