PRIVACY POLICY
Last updated: November 10, 2025
At NovaVisio, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.
INFORMATION WE COLLECT
We collect information you provide directly to us, including:
• Name, email address, phone number
• Billing and shipping addresses
• Payment information (processed securely through our payment providers)
• Order history and preferences
• Communications with our customer service team
We also automatically collect certain information when you visit our store:
• Browser type and device information
• IP address and location data
• Pages visited and time spent on our site
• Cookies and similar tracking technologies
HOW WE USE YOUR INFORMATION
We use your information to:
• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your questions and provide customer support
• Send marketing communications (with your consent)
• Improve our products and services
• Prevent fraud and enhance security
SHARING YOUR INFORMATION
We do not sell your personal information. We may share your data with:
• Service providers who help us operate our business (payment processors, shipping carriers, email services)
• Legal authorities when required by law
• Business partners with your explicit consent
YOUR RIGHTS
You have the right to:
• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Withdraw consent at any time
COOKIES
We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings.
DATA SECURITY
We implement appropriate security measures to protect your information from unauthorized access, alteration, or disclosure.
CHILDREN'S PRIVACY
Our store is not intended for children under 13. We do not knowingly collect information from children.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page.
CONTACT US
If you have questions about this Privacy Policy, please contact us at:
Email: support@novavisio.store